At cipherwins.live, we highly value the protection of your personal data and privacy. This privacy policy explains which data we collect, how we use it, and the measures we take to keep your information secure.
1. What data do we collect?
While using our website and services, the following data may be collected:
- Personal information: Name, date of birth, address
- Contact information: Email address, phone number
- Account information: Username, password, preferences, and settings
- Payment and transaction data: Deposits, withdrawals, payment methods, and bonuses
- Technical data: IP address, device information, operating system, and browser
- Usage data: Activity on our website, login history, and preferences
- Verification data: Identity and age verification
2. Why do we collect this data?
We process your data for the following purposes:
- Account management: For registration, account management, and security
- Payment processing: For deposits, withdrawals, and bonus handling
- Legal obligations: Compliance with gambling laws and anti-money laundering regulations
- Customer support and communication: To respond to inquiries and provide support
- Service improvement: To optimize your experience and develop new features
- Fraud prevention: To protect against misuse, fraud, and other risks
- Promotions and marketing: To send offers and news, only with your consent
3. Sharing data with third parties
We share your data only with trusted third parties and only when necessary, such as:
- Payment providers and financial institutions for transactions and verification
- IT and hosting services that manage our website and servers
- External verification partners for identity and age checks
- Government authorities when legally required
We never sell your data to third parties.
4. Your rights
As a user of cipherwins.live, you have the right to:
- Access the data we process about you
- Correct inaccurate or incomplete information
- Request deletion of your data, as allowed by law
- Withdraw consent for processing, where applicable
- Object to marketing processing
- File a complaint with the Data Protection Authority
5. How do we protect your data?
We implement appropriate measures to safeguard your data, such as:
- SSL encryption for secure data transmission
- Secure servers and firewalls to prevent unauthorized access
- Limited access to personal data for authorized personnel
6. Data retention
We retain your data only as long as necessary to provide our services or as legally required, e.g., for tax or administrative purposes.
7. Contact
If you have questions about this privacy policy or wish to exercise your rights, contact us via the information provided in the Impressum of cipherwins.live.
Email: info@cipherwins.live